FAQ
General
Shipping & Returns
General Product
Product
Arctic Blast™
SolarMax™
Restria™
Exaflex™
Some of our products are vegan and some are not. Please check the descriptions on each of our products page to make sure if the product is vegan friendly.
Yes! Our products are cruelty-free. As part of our commitment to cruelty-free practices, we do not accept any manufacturers or labs that do not uphold the same values.
We recommend storing our products in a cool dry place.
All our products are for 18 years and older unless instructed otherwise by your healthcare provider.
There were no adverse side effects reported.
Nutriomo Labs™ goes above and beyond to make sure that any product with their name on it follows the strictest quality and purity standards. And we watch the manufacturing process and every step of the way.
Each ingredient is backed by scientific evidence.
This means each active ingredient is based on multiple double-blind, placebo-controlled clinical studies on humans.
What you see on the label is what you get.
We put the exact same ingredient, or a scientifically equivalent ingredient, used in the research into our formulation.
Each product is made in CGMP-certified facilities in the USA.
CGMP stands for Current Good Manufacturing Practices. These are practices that the FDA requires to ensure there is no adulteration.
We make sure that our products are safe.
Using the entirety of scientific literature available today, we make sure that the ingredients and manufacturing of our supplements are safe for the customer.
We take pride in ensuring that people love what they get from us, and that includes the results that they expect from our products. Which is why we’re protecting you with our iron-clad, unconditional 365-day money back guarantee.
If for some reason you feel it’s nothing as you expected, and if you decide not to keep it, simply message us within 365 days for a complete refund. You’re 100% safe, and we’d have it no other way.
To grant you the refund for your purchase, we require that you return the bottles (whether used, unused or empty) back to us, to the following address:
NutriomoLabs Returns Centre c/o SISK Fulfillment Service
1900 Industrial Park Road
PO Box 463
Federalsburg, MD 21632
NutriomoLabs Returns Centre c/o On Demand Fulfillment
8152 S. Welby Park Dr Ste B
West Jordan, UT 84088
Please also include your Name and Order ID# on a blank piece of paper and place them in the package.
Once you have dropped off the returns at the post office/courier of your choice, please click here to get support or call our hotline 1-800-856-5587 to inform us of your return. Do provide us with a picture or screenshot of the postage receipt and/or the returns tracking number. This will expedite the process for us to issue you the refunds soonest possible.
Once your order is received by our Returns department you will receive an email to let you know that a refund has been processed for the returned items. This email will include the amount of the refund for your records.
After the carrier has received your item, it can take up to 2 weeks (up to 30 days or more for international orders) for us to receive and process your return.
If you're receiving a refund after we have received your item, it may take an additional 10 - 14 business days for your bank/card issuer to disburse the funds back into your account.
We only offer FREE US Shipping. For international delivery, there is a shipping charge.
US Delivery: You will receive your order in the next 5 - 7 business days.
International Delivery: You will receive your order in the next 20 - 30 business days, subject to local customs.
US and International Delivery: DHL
We do apologize that our order management system does not offer option to modify your orders after it has been confirmed. However, you can contact us at 1-800-856-5587 or click here to submit a ticket.
Yes! You can contact our customer support line by dialing 1-800-856-5587 for both US and international orders. We are available 24/7. One of our friendly customer service representatives would be happy to help you place your order over the phone.
US Delivery: You will receive your order in the next 5 - 7 business days.
International delivery: You will receive your order in the next 20 - 30 business days, subject to local custom.
Due to some supply chain issues and the COVID-19 situation, we occasionally have additional delays. If you have any questions about your order please contact us at 1-800-856-5587 or click here for email support. We have real live humans here to speak with you 7-days a week.
Take a quick look at some of our products below. We’ve taken care to formulate our products to serve a wide variety of pain relief needs. Depending on your situation, one may fit the bill nicely for you. When you’re ready, add the product to your cart. Checking out is as simple and pain-free as we could possibly make it.
Once you've placed your order, you will receive an email on your purchase. Once our team at the warehouse has processed your order, you will receive a second email to let you know that your order is on its way to you.
Please contact us at 1-800-259-9522 or submit a ticket to us should you not receive your product after 5-7 business days for US delivery.
International delivery will take 20-30 business days, subject to local custom clearance.
You can avoid order delays by making sure to provide us with your correct billing and shipping address. The most common reasons for order delays are failing to enter the billing address on file with your credit card company.
Of course! You can make any changes to your billing info on your Account Page. If you need anything, click here to submit a ticket or email support@nutriomolabs.com – we’re here to help. :)
No worries! Email support@nutriomolabs.com, and we’ll help you out!